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What is an acceptable copy of my credit card?

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Some Coindeck clients will be required to provide a copy of the credit card they used to purchase cryptocurrency on our platform.

The image you send must be:
• Clear and in focus
• The entire card must be in the frame (do not cut off the corners)
• The name of the cardholder and card issuer must be clearly visible.
• The entire card must be fully visible (no fingers in the way)
• Taken with a solid background (place the document on a solid-colored surface – flowers and polka dots distract the verification software)
• Taken in a well-lit environment.
• Taken without a flash. (The flash makes light spots on the document which makes it hard to read)

*You may cover the middle 8 digits of your card number with tape or paper to protect the security of your account.

Reminder: By law, all banks, building societies, and other businesses providing financial services must check the identity of anyone who wants to open an account or buy any financial product/service from them. This is one of the procedures that they must undertake under the Money Laundering Regulations (which are laws) to stop criminals from using them to launder money.

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